TLI31616 – Certificate III in warehousing operations

Qualification Description

This qualification gives you the skills to start a career in warehousing, transport and logistics, as a warehouse operator, freight handler, or store person. You will gain the skills in areas of safety management, workplace health and safety, general warehousing principles and processes, customer service, receiving and dispatching goods.

Units of competency

This qualification consists of 11 units made up of 8 core and 3 elective units.


BSBCUS301Deliver and monitor a service to customers
BSBWOR301Organise personal work priorities and development
HLTAID003Provide first aid
TLIA2013Receive goods
TLIA3015Complete receival/despatch documentation
TLIA3017Identify products and store to specifications
TLIA3018Organise despatch operations
TLIE3004Prepare workplace documents
TLIF0001Apply chain of responsibility legislation, regulations and workplace procedures
TLIF1001Follow work health and safety procedures
TLIF3003Implement and monitor work health and safety procedures
TLIG3002Lead a work team or group
TLIJ3002Apply quality systems
TLIL1001Complete workplace orientation/induction procedures
TLILIC2001Licence to operate a forklift truck*
TLILIC2005Licence to operate a boom-type elevating work platform (boom length 11 metres or more)*
TLIO2021Follow security procedures when working with goods and cargo
TLIO3016Apply and monitor workplace security procedures
TLIU3011Implement and monitor environmentally sustainable work practices

*Learners under the age of 18 are not able to sit the high risk licence units due to WorkSafe regulations. In these cases the units TLIE3002 – Estimate/calculate mass, area and quantify dimensions and TLIB2001 – Check and assess operational capabilities of equipment will be substituted.


  • Knowledge Assessments
  • Practical Assessments

Entry Requirements

Satisfactory completion of LLN test prior to commencement.