Policies & Procedures

All Djaringo Policies & Procedures are available for download by clicking the links below.

Language, Literacy & Numeracy (LLN)

Language, Learning & Literacy Assessment Process (22 downloads)

Disability Assessment Process

Disability Assessment Process (20 downloads)

Complaints & Grievances

Djaringo offers all students and clients the opportunity to make a complaint. The complaint and grievance process is viewed as an opportunity for continuous improvement. Employees and Host Employers are encourage to contact Djaringo to raise any complaints/grievances and are assured that the complaint/grievance will be dealt with in an efficient and effective manner, equitably, confidentially and ensure impartiality is maintained. We will ensure that all parties are kept up to date with the progress or actions taken and that the process is documented with accurate records maintained.

Complaints & Grievances Process (15 downloads)
Complaints & Grievances Form (22 downloads)
Complaints & Grievances Process Guide (26 downloads)
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