CHC22015 Certificate II in community services

Qualification Description

This course is designed to provide individuals with the skills and knowledge to be the first point of contact for a community service organisation and will assist individuals in meeting their immediate needs. You will interact with your community members, peers and other organisations.

This course is specifically for people who would like to work in a community service organisation:
Youth roles, Community Welfare, Community Information roles, Aged Care workers

Job Role

Youth Roles,
Community Information roles
Aged Care
Welfare organisational roles

Units of competency

CHCCOM001- Provide first point of contact
CHCCOM005- Communicate and work in health or community services
CHCDIV001- Work with diverse people
HLTWHS001- Participate in workplace health and safety
BSBWOR202- Organise and complete daily work activities
FSKDIG03- Use digital technology for routine workplace tasks
FSKLRG09- Use strategies to respond to routine workplace problems
FSKOCM07- Interact effectively with others at work
FSKRDG10- Read and respond to routine workplace information


  • Knoweldge Assessments
  • Practical Assessments

Entry Requirements

  • Satisfactory completion of LLN before course commencement.